HAIR . SERVICES

T H E . S P A C E artists are available to book for all educational workshops, editorial, advertorial and media projects. Please contact us on hello@thespace.ie

VISIT TIME: Please wear old in-expensive clothing. We are an active colour salon , the colour product is quiet watery and can move so please don’t wear expensive or designer clothing, bags or shoes. We will not reimburse expensive or designer cloths if they become stained. Wear valuable clothing at your own risk. Please take out piercing before you arrive for your appointment or wear at your own risk.

ALLERGY TEST: All colour clients must be allergy tested with us in the previous 6 months or at minimum 48hrs prior to hair appointment. If you have had colour with us in the previous 6months you do not need to re-skin test.  You can pop into the salon any time during opening hours for an allergy test, it’s free of charge and only take 5minutes. Alternatively you can purchase an at home allergy test from our online shop here 

CANCELLATION POLICY: We request a minimum of 72 hours notice of change, reschedule or cancellation to your appointment by phone call during salon open hours only. If we are closed and you wish to cancel please send an email to hello@thespace.ie. If insufficient notice is given, you will lose your booking fee deposit plus charged any amount up to the value of your hair service booked. Cancellation fee’s up to the value of your booked hair service incl your deposit amount applies to all cancellations or date changes made within the 72hr cancellation. Cancellations made with less than 1 salon working day during extreme busy periods, which we have had to turn clients away will be charged the full price of the service booked or if an appointment is missed with no notice, a no show. We can not allow any future appointments unless you are a regular and have no history of no show. If appointments are cancelled or rescheduled regularly full pre payment will be required. Unfortunately we can not make exceptions to this policy for any reason.

DEPOSITS : Why do I need to pay booking fee deposit ? On average our colour appointments are booked into the salon for between 3.5hrs – 6hrs. When we receive a late cancellation or reschdule this can have a detrimental effect on our business as we only take a very limited appointments per day. Given that we are usually booked up weeks in advance and often are unable to fit clients in their first preferred appointment time due to existing appointment reservations. It can be hard to rebook such large appointment times at late notice , Over 72hrs notice gives us the best chance at rebooking the appointment.  We request a booking fee deposit depending on your service to secure your appointment. The deposit fee request reflects the amount of time the appointment booking is securing. This is redeemable off the cost of your hair services on the day of your appointment and is refundable or movable up to 72hrs prior to your appointment time.

QUOTATIONS: Can you give an exact quote over the phone ? An artist will need to assess your hair before giving an exact quotation.Our receptionists altho very knowledgeable are not expert artists and can not tell the needs of your hair over the phone or in person. They can give a guide estimate for the services you have booked in for altho bare in mind upon visual assessment by your artist the services needed to achieve your desired look often changes which can effect the total quote.