OUR . SERVICES
T H E . S P A C E artists are available to book for all educational workshops, editorial, advertorial and media projects. Please contact us on email@example.com
ALLERGY TEST: Do I need an allergy test? All colour clients must be allergy tested with us in the previous 6 months or at minimum 48hrs prior to hair appointment. If you have had colour with us in the previous 6months you do not need to re-skin test. You can pop into the salon any time during opening hours for an allergy test, its free of charge and only take 5minutes. Alternatively you can purchase an at home allergy test from our online shop here
CANCELLATION POLICY: What is your cancellation policy ? We request a minimum of 72 hours notice of change, reschedule or cancellation to your appointment by phone call during open hours only. If we are closed and you wish to cancel please send an email to firstname.lastname@example.org. If insufficient notice is given, you will lose your booking fee deposit. If an appointment is missed with no notice, we can not allow any future appointments unless you are a regular and have no history of no show. If appointments are cancelled or rescheduled regularly full pre payment will be required.
DEPOSITS: Why do I need to pay booking fee deposit ? On average our colour appointments are booked into the salon for between 3.5hrs – 6hrs. When we receive a late cancellation or reschdule this can have a detrimental effect on our business as we only take a very limited appointments per day. Given that we are usually booked up weeks in advance and often are unable to fit clients in their first preferred appointment time due to existing appointment reservations. It can be hard to rebook such large appointment times at late notice , Over 72hrs notice gives us the best chance at rebooking the appointment. We request a booking fee deposit of €30/€50/€70 depending on your service to secure your appointment. If booked online the deposit is 30%.The deposit fee request reflects the amount of time the appointment booking is securing. This is redeemable off the cost of your hair services on the day of your appointment and is refundable or movable up to 72hrs prior to your appointment time. Cancellation fee’s to the value of your deposit amount applies to all cancellations or date changes made within the 72hr cancellation. Unfortunately we can not make exceptions to this for any reason.
QUOTATIONS: Can you give an exact quote over the phone ? An artist will need to assess your hair before giving an exact quotation.Our receptionists altho very knowledgeable are not expert artists and can not tell the needs of your hair over the phone or in person. They can give a guide estimate for the services you have booked in for altho bare in mind upon visual assessment by your artist the services needed to achieve your desired look often changes which can effect the total quote.